FAQ
Find answers to common questions about our services.
Processing time is usually 24 hours for regular clothes and 48 hours for special items like luxury fabrics. We guarantee optimal results without compromising quality.
Yes, we accept clothes with stains. However, very severe stains may require special treatment and additional cost. We will inform you before processing.
Yes, we offer pickup and delivery services for customers within Cilacap area. Pickup and delivery fees depend on distance and the amount of clothes.
You can book services through our website, mobile app, or by visiting our branch directly. We also accept phone orders for your convenience.
Yes, all chemicals used are tested and safe for sensitive skin. We are committed to maintaining the health and comfort of our customers.
If your clothes get damaged due to our processing error, we will take full responsibility. Please contact us immediately for further assistance.
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